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10721 SW 139th Ave., Miami, FL 33186305-321-2810
24/7 Monitoring

UL-Listed 24/7
Central Station Monitoring

Your facility is monitored around the clock by trained operators in a UL-listed central station — the gold standard required by most commercial insurance carriers.

What's Included

24/7 UL-Listed Security Monitoring
for Miami Businesses

Our UL-listed central station monitors commercial fire alarms, intrusion systems, and video feeds 24 hours a day, 365 days a year — with trained operators ready to dispatch police, fire, or medical response to your Miami location within seconds of an alarm.

UL-listed central station certification
2-way voice communication
Video alarm verification
Radio backup monitoring path
Cellular and IP dual-path monitoring
Fire alarm monitoring
Intrusion alarm monitoring
Medical alert monitoring
Investigator dispatch service
Opening and closing supervision
Real-time event notifications
Detailed activity reporting
Security operations center with multiple monitoring screens

UL-Listed Certification

Our central station carries Underwriters Laboratories (UL) certification — the industry gold standard required by most commercial insurance policies for premium discounts.

Security camera footage used for alarm verification

Video Alarm Verification

Before dispatching, our operators view live camera footage to confirm an actual intrusion — dramatically reducing false alarm fees and improving response priority.

Cellular and radio backup communication network

Dual-Path Communication

Radio and cellular backup ensures your alarm signal reaches our central station even if your primary internet or phone line is cut or fails.

Security investigator responding to commercial alarm dispatch

Investigator Dispatch

Verified alarms trigger immediate dispatch of a licensed security investigator to your location — in addition to law enforcement notification.

Preventive Maintenance

Keep Your Central Station Monitoring
Running at Peak Performance

PSS service contracts include scheduled inspections, priority response, and documented compliance reports — so your system is always ready when it matters most.

Quarterly Service Tasks

6 tasks included in your service contract

  • Verify alarm signal transmission to central station
  • Test primary and backup communication paths
  • Confirm contact list and call order is current
  • Test radio/cellular backup channel
  • Verify account information at central station
  • Review dispatch history for false alarms

Service Contract Includes

  • Quarterly signal transmission tests
  • Priority emergency dispatch
  • Contact list management
  • UL certificate maintenance
  • Labor included on covered repairs
  • Annual monitoring compliance report

24/7 Emergency Response

Guaranteed response time

System failures don't follow business hours. Contract clients receive priority dispatch with guaranteed 4-hour response windows.

305-321-2810

Get a Maintenance Contract

Flat-rate annual contracts available. No surprise invoices — just reliable, documented service.

Request a Quote
FAQ

Security Monitoring FAQs

UL listing means the monitoring center has been independently certified by Underwriters Laboratories to meet rigorous standards for redundancy, staffing, backup power, and response procedures. Most commercial insurance carriers require UL-listed monitoring to qualify for reduced premiums on fire and security coverage. PSS's central station carries full UL certification.

Your Facility Deserves
24/7 Professional Monitoring

Tell us about your facility and we'll recommend the right monitoring plan — no obligation.